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Shipping & Delivery

How long does shipping take for my order to arrive?

We ship all orders same day or next business day. Our shipping cutoff is 11AM EST for an order to ship out same day. Transit time depends on your location and the shipping option you select which ranges from 1-7 business days for domestic orders. Bus

Will I get tracking info for my order?

Yes! You will receive a shipment confirmation email with tracking information as soon as your order is processed. Please allow 24-48 hours for the carrier to update the tracking information.

How do I get FREE shipping?

We offer FREE U.S. shipping on all orders over $50! No code needed.

Why hasn't my tracking information updated?

Please allow 24-48 hours for the shipping carrier to update the tracking status on their website.

My tracking information says it was delivered, but I never got the package. What do I do?

1. Contact your local USPS and provide them your tracking number so they can help locate it. 2. Ask your neighbors if they received the package. 3. Email us at [email protected] with your order number so we can open an investigation with the

How do I change my shipping address on my order?

We ship orders extremely quickly, so if you made an error or need to change your shipping address email or call us IMMEDIATELY. We prefer if you would just reply to your order confirmation email with the correct shipping address so we can try to upda

Do you offer international shipping?

We do offer international shipping to select countries. The list of available countries is listed during checkout. If your country is not listed, please email [email protected] and we will look into adding it for you.

Where do you ship from?

All orders ship from from our HQ in Bradenton, FL.

How do I remove a product if its stuck in my cart?

Occasionally with different internet connections or devices a product can get stuck in your cart. If a product won't remove from you cart, please try clearing your cache and browser history and that should empty your cart completely and pull a fresh

How much does shipping cost?

Shipping costs will vary depending on order weight and shipping method. USPS Ground Advantage starts at $4.75 (Estimated 2-7 business days)USPS Priority Mail starts at $9.25 (Estimated 2-4 business days)USPS Priority Mail Express starts at $26.99 (Es

Why didn't I get a confirmation email?

Order confirmation emails are sent immediately after you place your order. If you do not see it in your inbox, please check your spam, junk, and promotional folders as sometimes automated emails get sent to those mailboxes. If you mis-typed your emai

How can I track my order's delivery status?

To track your order's delivery status, you can use the provided tracking link. If your package has been delayed or is marked as awaiting delivery scan for a few days, please inform us so we can open a ticket with USPS to locate and deliver your packa

How can I report a damaged or compromised package upon delivery?

If you receive a package where the integrity has been compromised, please check the contents to ensure nothing is missing. Even if all items are present, let us know about the package condition so we can take appropriate action. This may involve adju

What should I do if my package shows as delivered but is not in my mailbox?

If your package is marked as delivered but you haven't received it, please confirm that your mailing address is correct and without discrepancies. Once confirmed, we will open an investigation with USPS to Geo-Track the package and send out an agent