What should I do if my package shows as delivered but is not in my mailbox?Updated 8 months ago

If your package is marked as delivered but you haven't received it, please confirm that your mailing address is correct and without discrepancies. Once confirmed, we will open an investigation with USPS to Geo-Track the package and send out an agent to locate it, as it may have been delivered to a neighbor's mailbox by mistake. Additionally, we recommend contacting your local post office directly, provide them with your tracking number, and inform them that you haven't received the package to help expedite the process.