Why does it look like my card got charged twice?Updated 7 months ago
If you see more than 1 transaction after placing an order it can be 1 of 2 reasons.
1 - Sales tax is ESTIMATED during checkout and then finalized post purchase depending where you live. It may adjust slightly up or down depending on your city, state and county requirements for sales tax calculations. One of the line items will automatically get removed by your bank.
2 - Your original payment attempt was denied. If you have a failed payment attempt you will see a PENDING line item, which will automatically get removed by your bank in 3-10 business days. If you submit payment successfully after that then you will see a CONFIRMED payment line item as well.
We do not store any card info and you will never be charged twice for one order.